Behaviours of Concern 

Course Overview

This course provides a comprehensive approach to understanding and managing behaviours that pose risks to the individual or present challenges to those providing support.  Designed for anyone working with individuals who may exhibit such behaviours, this training equips participants with practical strategies for effectively responding to and managing challenging situations in a safe and professional manner.

Course Highlights:

• Understanding Behaviours of Concern: Explore what challenging behaviours look like, why they occur, and how to identify the triggers that may escalate these behaviours.
• Behaviour Management Models: Learn to use behaviour identification charts, understand behavioural triggers, and implement strategies to prevent challenging behaviours from occurring.
• Stages of Behaviour: Gain insights into the different stages of behavioural escalation, including anxiety, challenging behaviour, and recovery, with a focus on appropriate responses at each stage.
• Case Studies and Group Discussions: Participate in interactive case studies and group activities that allow participants to discuss real-life scenarios and collaborate on communication techniques to de-escalate situations.
• Personal Space and Support Strategies: Engage in hands-on activities to understand the importance of personal space, how physical touch may impact behaviours, and how to offer appropriate support while maintaining safety.
• Effective Communication: Learn practical ways to communicate with individuals exhibiting challenging behaviours, enhancing both clarity and calmness in stressful situations.

By the end of the course, participants will be equipped with a robust set of skills and techniques for managing behaviours of concern, improving the safety of their work environment, and contributing to better outcomes for both individuals and the wider community.