Our commitment

Our service is committed to providing high quality care and services and meeting your needs. We value your feedback – including complaints.

Please let us know what we do well and where we can improve our services.

This form is to be used to lodge a formal complaint.Please refer to the Complaints and Appeals policy within our Learner Handbook for more information.

Informal complaints can be raised in person or by calling 1800 874 888.

To formailse your complaint please complete the following form, you will receive acknowledgement of receipt of your complaint via email within 2 business days